New applications must be completed using MyMSD by going to www.msd.govt.nz. However, sometimes it helps to talk to us first about the benefit you want to apply for and to check you have the information you need to apply.
Being prepared:
Check out the website for details about the supporting documentation you will require for your application. Having these documents will help to speed up the process.
What to provide when you apply for Youth Payment/ Young Parent Payment
https://www.workandincome.govt.nz/about-work-and-income/our-services/what-to-bring/youth-clients.html#null
The application:
The online form should take around 30 minutes to complete. If you do not have a MyMSD, then you will need your client number, an email address and phone number that is not already registered. If you need help doing this you can contact MSD on 0800 559 009 and say “client number” when the system asks what you are calling about.
If you meet the criteria for the benefit you are applying for and all of the information is submitted correctly, your application will then be sent to us from MSD and we will give you a call. This process may take up to four weeks, which can be stressful, so keep in touch with us and we will support you through this process the best we can.