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For many generations, the Utuhina stream has been a source of sustenance, protection and healing to the people of the Ngati Whakaue iwi. Today, the service that carries the name Te Utuhina aspires to serve all people within the Rotorua district and further afield that they might achieve wellbeing, particularly in the face of issues related to alcohol and other drug use.

Māori values inform the approach of our services as we work alongside you and your family/whanau on your recovery journey.

Register now

Our recovery services are delivered through the following programs:

  • Community Alcohol and Other Drugs Service
  • Kaupapa Māori Residential Alcohol & Other Drug Service
  • Waikeria Prison

 

Community Alcohol and Other Drugs Counselling

Free counselling, information and support for anyone affected by alcohol or other drugs.

We provide the following:

  • School based counselling and education for rangatahi/youth
  • 1:1 and group programs for pakeke/adults
  • Assessments under Section 65 of the Land Transport Act (1998)
  • Liaison with General Practice to support community withdrawal management
  • Assessment and referral to residential treatment options
  • 1:1 and group program for family/whānau who have a loved one with an alcohol or other drug issue

TE WHARE ORANGA NGĀKAU

Kaupapa Māori Residential Alcohol & Other Drug Service

Embraced by Ngongotaha maunga (mountain) and overlooking Lake Rotorua, Te Whare Oranga Ngakau is a safe, supportive environment for people to grow their understanding of the issues related to their drug and alcohol use, and then develop and practice better strategies for addressing those issues.

This kaupapa Māori program is suitable for any pakeke/adult who is open to using Māori frameworks and knowledge to develop themselves. Offering a structured 12 week live in program, Te Whare Oranga Ngakau caters well for people with longer histories of complex drug and alcohol misuse with related health, social and/or offending issues.

Residential alcohol and drug treatment works best when:
• You have been alcohol and drug free for a period of time before entering the service. Most people benefit from some structured withdrawal management (detox) before entry.

• You have been an active participant in drug and alcohol counselling – especially group work. Groups are a core part of our delivery and it helps to be prepared for this level of activity.

• You are tobacco free. Te Whare Oranga Ngakau is a smokefree and vapefree environment. We strongly encourage people to talk to their GP about nicotine replacement therapy and working on smoking cessation well before entry.

How to access Te Whare Oranga Ngakau:
There are a number of ways to be referred to the service. We do not accept self-referrals.

• If you live in the Midlands DHB Region (Lakes, Bay of Plenty, Taranaki, Tairawhiti or Waikato) talk to your community alcohol and drug service (this includes people being seen by a Community Corrections Service in these areas).

• If you are currently serving a prison sentence and are considering options on release, please talk to your Corrections Case Manager.

DRUG TREATMENT PROGRAM – WAIKERIA PRISON

A Te Aratiatia Consortium Service

Drug Treatment Programs are available in a number of prisons across Aotearoa, including Waikeria Prison.

At Waikeria, participants reside within the Karaka Unit where they attend a structured six month program focused on the treatment of alcohol and other drug use while addressing the link between this and the persons offending.  The program provides an opportunity to build social support, and improve communication and relationship skills.

The kaupapa Māori program is a mix of group and 1:1 sessions delivered over two phases.  A more intensive Phase I program is delivered over 12 weeks.  Phase II focuses on the implementation of the new strategies and maintenance of abstinence.

For some who complete the program, a period of longer term follow up by the Aftercare Worker may be appropriate.  In these cases, follow up care may include family/whānau and even community visits.

As a prison based service, referral is via the Corrections Case Managers only.

Services

  • Alcohol and Other Drugs
  • Community Dental
  • Community Perinatal Mental Health
  • Elder Abuse Response
  • Family Start
  • Kia Puawai Maternal & Child Health
  • Private Training Establishment
  • Smokefree Support
  • Teen Parent Service
  • Well Child Tamariki Ora
  • Youth Service
Menu
  • Alcohol and Other Drugs
  • Community Dental
  • Community Perinatal Mental Health
  • Elder Abuse Response
  • Family Start
  • Kia Puawai Maternal & Child Health
  • Private Training Establishment
  • Smokefree Support
  • Teen Parent Service
  • Well Child Tamariki Ora
  • Youth Service

Contact Us

Office Hours:
Monday to Friday 9am – 4.30pm
Phone:
07 3483586
Email:
tu_admin@manaakiora.org.nz
Address:
1154 Hinemoa Street, Rotorua
Postal Address:
PO Box 1802 Rotorua, 3040

Location

Useful Information

Psychiatric Emergency Team (24hr)
0800 166 167
Alcohol & Drug Helpline (24hr)
0800 787 797
Alcoholics Anonymous
0800 229 6757
Narcotics Anonymous
0800 628 632
Lifeline (24hr)
0800 543 354
Youth Helpline
0800 376 633

Register interest

register now

What people have said about us

"
Yes, I feel the program has been successful to help me quit drugs and alcohol. My main focus will be utilising the tools I’ve learnt out in the community

Te Whare Oranga Ngākau Evaluation

The difference was when I started taking in what my Counsellor was saying to me, and then I started changing my ways and doing better for myself

Manaaki Ora Client Satisfaction Survey

Our People

Wellbeing for all people of all ages

Manaaki Ora

Email:  enquiries@manaakiora.org.nz
Free phone:  0800 348 2400

Our Services

Manaaki Ora Trust delivers a range of health, social and education services utilising a kaupapa Māori approach.

tipu ora

Email:  referralhub@manaakiora.org.nz
Free phone:  0800 348 2400

te utuhina

Email:  tu_admin@manaakiora.org.nz
Free phone:  07 348 3598

Manaaki Ora | Tipu Ora and Te Utuhina Manaakitanga Trust, Rotorua 2021 © All Rights Reserved.

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Whārangi matua
|
Home
Tā mātou kōrero
|
Our Story
Ā mātou ratonga
|
Our Services
Mahi ngātahi ki a mātou
|
Work with us
Ngā korero whakataunaki
|
For Referrers
Whakapā mai ki a mātou
|
Contact us