Alcohol & Other Drugs
Community Alcohol and Other Drugs Service
Worried about Alcohol or Drugs?
If you or someone you care about has a problem with drugs or alcohol, reaching out for support is a brave and important first step. We know that asking for help can be hard, but you’re not alone, and we’re here to keep things as simple as possible.
You can connect with us in a way that feels right for you:
- Walk in: visit us at 1272 Fenton Street, Rotorua, Monday to Friday, 9am to 4pm. Most times we can see you straight away and help with anything urgent.
- Call us: phone (07) 348 3572 to speak with one of our team or book your first appointment.
- Referral: you can be referred by another agency or health provider. Email tu_admin@manaakiora.org.nz
What we offer
We provide a range of support services in Rotorua, designed to help in a way that works for you
- alcohol and drug counselling with trained practitioners
- mobile Cultural and Peer Support workers
- facilitated support groups
- home-based alcohol detox support
- driver relicencing for disqualified drivers (following a drink driving charge)
- youth workers in several high schools
Ready to reach out for support?
Had Enough?
If you’re looking for more information about alcohol and other drugs, the Alcohol Drug Helpline is a great place to start.
Helplines – Free and Confidential Support
Available 24/7
- Māori Line: Freephone 0800 787 798 or free text 8681
- Youth Helpline: 0800 787 984 or free text 8681
- Pasifika Line: 0800 787 799 or free text 8681
Available Monday to Friday
- 0800 Meth Help: 0800 6384 4357
- Family Drug Support: 0800 337 877
- Brave Hearts: 0508 272 834 or email support@bravehearts.nz
- Kina Trust: resources for whānau affected by a loved one’s alcohol or drug use
Te Whare Oranga Ngākau – Residential Alcohol and Other Drugs Service
Te Whare Oranga Ngākau, is our 12-week residential programme for adults who have experienced a lot of harm from drug use, have found it difficult to stay well in the community and are ready to make a change.
Our programme uses a kaupapa Māori approach, grounded in Te Arawa kawa and tikanga, to create a safe and supportive environment for healing.
Living and Healing Together
Like a marae, everyone in the whare contributes to daily life, sharing responsibilities and supporting each other.
Referrals
Referrals are accepted from alcohol and other drug services based within the Te Whatu Ora, Manawa Taki Region (Waikato, Bay of Plenty, Tairawhiti, Taranaki, Lakes).
If you would like to check whether a referral might fit our criteria, we’re happy to kōrero:
Phone: 07 348 3586
Email: twonreferral@manaakiora.org.nz or
Ready to reach out for support?
Contact Us
Hours
Monday to Friday 8.30am – 5.00pm
Phone
0800 348 2400
Address
1272 Fenton Street, Rotorua